The crew behind
the trucks.

Everyone you meet on a Windy City repair call is a full-time employee. No subs, no rotating contractors.

Crew

Will Chen

Smart-Opener Specialist

Our resident technology expert: myQ, Chamberlain smart series, battery backup installs, and smartphone integrations. Certified by LiftMaster.

Crew

Carla Mendoza

Office & Dispatch

Runs the phones, schedules the trucks, and keeps dispatch running smoothly seven days a week. With us since 2015.

Crew

Tomek Nowak

Apprentice Tech

In his second year of apprenticeship, already trusted with solo tune-ups and cable replacements. Quiet, thorough, never leaves a mess.

Crew

Diana Kowalski

Diagnostic Specialist

Her background is in automotive diagnostics. She brought that systematic approach to garage door troubleshooting and it shows in her first-call close rate.

Crew

Jamal Thompson

Commercial Repair Lead

Leads every commercial job: roll-up service doors, fire doors, dock levelers. Former HVAC technician, now our most-requested commercial specialist.

Crew

Aisha Patel

Senior Repair Tech

Came up through the apprenticeship program and is now our go-to for spring and cable work. Over 3,000 repairs and counting.

Crew

Marcus Diaz

Service Manager

Joined the crew in 2012 and has run daily dispatch since 2016. He coordinates six trucks and makes sure every job closes same-day.

Crew

Frank Reilly

Founder & Lead Repair Tech

Started Windy City Garage in 2008 after eight years working the trucks for a north-side installer. He still rides on calls four days a week.

Hiring

Want to join the crew?

We hire experienced repair techs and apprentices year-round. Full benefits, take-home truck, no on-call rotations longer than a week.

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